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Sales

Account Manager

We are looking for an experienced Account Manager to join our Prague team!
As an Account Manager, you will help us to create long-term, trusting relationships with our customers. In this role you will oversee a portfolio of assigned customers, ensure their smooth onboarding, training and support them so they continually drive business value from our solutions.

Your future job:

  • Build and maintain strong, long-lasting client relationships
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Develop new business with existing clients and/or identify areas of improvement
  • Assist with challenging client requests or issue escalations as needed
  • Minimize customer churn.
  • Represent the voice of the customer to inform our sales process and product roadmap


Your qualifications:

  • Educated to degree level preferred but not essential
  • Experience working with, and managing, stakeholders and customers
  • A high level of accuracy and attention to detail is required
  • Experience with data analysis
  • Excellent communication and interpersonal skills
  • Flexible approach, able to operate effectively with uncertainty and change
  • Driven, self-motivated, enthusiastic and with a “can do” attitude


Your profile:

  • 3+ years customer success or account management experience--preferably in a SaaS or software company
  • Solid experience with MS Office or comparable Google Suite applications
  • Experience with developing client-facing presentations and presenting to customers
  • Experience delivering client-focused solutions to customer needs
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills
Is this interesting for you? Do you have questions regarding this position?
Perfect! Please send us your CV or LinkedIn profile including some basic information about you and your work experience. Feel free to include anything, you feel might be important.

Position

Account Manager

Department

Sales

Workload

Full-time

Location

Prague
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